Meet the staff

Carrie Parker

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  • 25 years of Marketing and Market Research experience 
  • Black & Decker- Product development, Branding
  • Marriott International- Customer Satisfaction measurement

About Us

Our Goal

Our goal is to improve your organization's performance with better information about your customers.

Understand Customer Needs

Figuring out what benefits customers really want can be exhausting. We find out what the emotional and rational benefits are to help set businesses apart from the competition.       

Increase Revenue

Whether you have a Customer Satisfaction or Loyalty program in place or need assistance in developing one, we can help!